Heat Pump Rebate Help in Marblehead

Across most of Massachusetts, electricity is billed by a Mass Save utility, and the well-known Mass Save heat pump incentive flows through that bill. Marblehead breaks the pattern. Power in town is supplied by the Marblehead Municipal Light Department, a municipal light plant with a heat pump incentive program of its own, and that program stands in for the Mass Save electric rebate. The switch changes which incentives a house here can use, which equipment rules apply and where each form gets sent. It is not bad news. The light department wants homes moving to heat pumps too, and plenty of Marblehead houses also have gas service. Should National Grid or Eversource deliver your gas, some Mass Save gas-side programs may be available, along with the 0% HEAT Loan for the project. The catch is knowing which combination fits your address before any equipment is chosen, since each program sets its own terms on cold-climate equipment, weatherization and the fate of the old heating system. That is what this service is for. We open by asking who sends your electric bill and who sends the gas bill, what heats the house now and what you hope to install. Then we review the light department's current program, look at what your gas account opens up and tell you plainly which incentives look realistic. Units are chosen to meet the relevant lists, the documents each program wants are tracked as we go, and once the install wraps up we prepare and file the forms. No guessing which office to phone. No form left in a drawer.