Privacy Policy

Information We Collect

When you phone us about a heat pump, rebates or financing, we may collect your name, phone number, the address of the home involved, details about its heating system and utilities, and anything else you choose to share.

When you browse this website, basic technical data may be gathered automatically, such as browser type, device type, pages viewed and approximate location based on your IP address.

How We Use Your Information

We use what you share to answer your questions, plan and price an installation, check which rebate and financing programs may apply, prepare program and lender paperwork and schedule work.

We may also keep records of our conversations and use general information to improve our services and this website.

Cookies and Tracking

This website may use cookies and similar tools to understand how visitors use it. You can set your browser to refuse cookies, though some features may not work as intended.

How We Share Information

We do not sell your personal information. When you take part in a rebate or financing program, we share what is needed with the parties involved, such as your utility or light department, program administrators, participating lenders and inspectors.

We may also share information with service providers who help us run the business, and when required by law or to protect our rights or the safety of others.

Data Security

We take reasonable steps to protect the information you share. No method of storage or transmission is completely secure, so absolute security cannot be promised.

Your Choices

You may ask what information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. Phone the number below to make any of these requests.

Third-Party Links

This website may link to sites run by others, such as program or utility pages. We are not responsible for their content or privacy practices.

Children's Privacy

This website is meant for adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time and will change the date at the top of this page when we do.